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4439.1.5 by Martin Pool
Bug process docs
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Tracking Bugs in Bazaar
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Bug process docs
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This document describes the bug-tracking processes for developing Bazaar
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Bug process docs
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itself.  Bugs in Bazaar are recorded in Launchpad.
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See also:
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* `Bazaar Developer Documents <index.html>`_.
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* `The Bazaar Development Cycle <cycle.html>`_.
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* `The Bazaar User Guide <../en/user-guide/index.html>`_ -- for
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  information on integrating Bazaar with other bug trackers.
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Bug process docs
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Links
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*****
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* `bzr bugs home page <https://bugs.edge.launchpad.net/bzr>`_.
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* `Critical bugs <https://bugs.edge.launchpad.net/bzr/+bugs?search=Search&field.importance=Critical&field.status=New&field.status=Incomplete&field.status=Confirmed&field.status=Triaged&field.status=In+Progress&field.status=Fix+Committed>`_.
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* `Open bugs by importance <https://bugs.edge.launchpad.net/bzr/+bugs>`_.
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* `Open bugs most recently changed first
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  <https://bugs.edge.launchpad.net/bzr/+bugs?field.searchtext=&orderby=-date_last_updated&search=Search&field.status%3Alist=NEW&field.status%3Alist=INCOMPLETE_WITH_RESPONSE&field.status%3Alist=INCOMPLETE_WITHOUT_RESPONSE&field.status%3Alist=CONFIRMED&field.status%3Alist=TRIAGED&field.status%3Alist=INPROGRESS&field.status%3Alist=FIXCOMMITTED&field.assignee=&field.bug_reporter=&field.omit_dupes=on&field.has_patch=&field.has_no_package=>`_.
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Generalities
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************
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Anyone involved with Bazaar is welcome to contribute to managing our bug
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reports.  **Edit boldly**: try to help users out, assess importance or improve
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the bug description or status.  Other people will see the bugs: it's
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better to have 20 of them processed and later change the status of a
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couple than to leave them lie.
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When you file a bug as a Bazaar developer or active user, if you feel
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confident in doing so, make an assessment of status and importance at the
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time you file it, rather than leaving it for someone else.  It's more
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efficient to change the importance if someone else feel's it's higher or
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lower, than to have someone else edit all bugs.
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It's more useful to actually ship bug fixes than to garden the bug
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database.  It's more useful to take one bug through to a shipped fix than
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to partially investigate ten bugs.  You don't get credit for a bug until
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the fix is shipped in a release.  Users like getting a response to their
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report, but they generally care more about getting bugs fixed.
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The aim of investigating bugs before starting concentrated work on them is
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therefore only to: 
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* determine if they are critical or high priority (and
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  should displace existing work)
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* garden sufficiently to keep the database usable: meaningful summaries,
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  and duplicates removed
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It's OK to fix some bugs that just annoy you, even if they're not
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rationally high.
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You can use ``--fixes lp:12345678`` when committing to associate the
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commit with a particular bug.
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If there are multiple bugs with related fixes, putting "[master]" in the
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title of one of them helps find it
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It's often fastest to find bugs just using the regular Google search
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engine, rather than Launchpad's search.
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Martin Pitt says:
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 | One of the things you should not do often is to start asking
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 | questions/for more debug info and then forget about the bug. It's just
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 | a waste of the reporter's and your time, and will create frustration
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 | on the reporter side. 
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Priorities
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**********
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The suggested priorities for bug work are:
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1. Fix critical bugs.
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2. Get existing fixes through review and landed.
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3. Fix bugs that are already in progress.
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4. Look at bugs already assigned to you, and either start them, or change
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   your mind and unassign them.
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5. Take new bugs from the top of the stack.
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6. Triage new bugs.
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It's not strict and of course there is personal discretion but our work
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should be biased to the top of this hierarchy.
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Clear Bugs
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**********
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Bugs should have clear edges, so that you can make a clear statement about
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whether a bug is fixed or not.  (Sometimes reality is complicated, but aim
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for each bug to be clear.)
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Bugs on documentation, performance, or UI are fine as long as they're
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clear bugs.
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Examples of good bugs:
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* "ValueError in frob_foo when committing changed symlink" - although
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  there may be many possible things that could cause a ValueError there,
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  you should at least know when you've fixed the problem described in this
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  bug.
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* "Unclear message about incompatible repositories" - even though the user
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  may not agree the new message is sufficiently clear, at least you know
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  when you've tried to fix it.
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Examples of bad bugs:
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* "Commit is too slow" - how fast is fast enough to close it?  "Commit
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  reads the working tree twice" is clearer.
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Bug Status
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**********
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New
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    The bug has just been filed and hasn't been examined by a developer
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    yet.
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Incomplete
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    The bug requires more information from the reporter to make progress.
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Confirmed
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    The bug report has been seen by a developer and we agree it's a bug.  
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    You don't have to reproduce the bug to mark it confirmed.  (Generally
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    it's not a good idea for a developer to spend time reproducing the bug
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    until they're going to work on it.)
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Triaged
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    This is an odd state - one we consider a bug in launchpad, as it really
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    means "Importance has been set". We use this to mean the same thing
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    as confirmed, and set no preference on whether Confirmed or Triaged are
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    used. Please do not change a "Confirmed" bug to "Triaged" or vice verca -
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    any reports we create or use will always search for both "Confirmed" and
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    "Triaged" or neither "Confirmed" nor "Triaged".
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In Progress
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    Someone has started working on this.
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Won't Fix
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    The behaviour complained about is intentional and we won't fix it.
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    Needless to say, be thoughtful before using this status, and consider if
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    the user experience can be improved in some other way.
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Invalid
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    The reporter was confused, and this is not actually a bug.
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    Again, be sensitive in explaining this to the user.
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Fix Committed
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    A fix for this bug exists in a branch somewhere.  Ideally the bug will
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    be linked to the branch.
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Fix Released
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    The fix for this bug is now in the bzr trunk.  It's not necessarily
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    true that it's released yet, but it will be in the next release.  The
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    bug target milestone should be set to the release it went into, but
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    don't spend too much time updating this if you don't immediately know.
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Bug Importance
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Critical
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    This is a serious bug that could cause data loss, stop bzr being
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    usable in an important case, or represents a regression in something
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    previously working.  We should fix critical bugs before doing other
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    work, or seriously consider whether the bug is really critical
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    or whether the other change is more urgent.
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High
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    This is a bug that can seriously interfere with people's use of
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    Bazaar.  We should seriously consider fixing these bugs before
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    working on new features.
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Medium
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    A regular bug.  We'd like to fix them, but there may be a long delay.
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Low
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    Something suboptimal that may affect an unimportant case or have a
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    fairly easy workaround.
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Wishlist
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    These will basically never get done.
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Bugs rated Medium or lower are unlikely to get fixed unless they either
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pique the interest of a developer or are escalated due eg to many users
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being affected.
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Not every existing bug is correctly rated according to this scale, and we
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don't always follow this process, but we'd like to do it more.  But
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remember, fixing bugs is more helpful than gardening them.
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Assignment
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Assigning a bug to yourself, or someone else, indicates a real intention
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to work on that bug soon.
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Targetting Bugs
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It's possible to target a bug to a milestone, eg
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<https://bugs.edge.launchpad.net/bzr/+milestone/1.16>.  We use this mostly
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to help the release manager know what **must** be merged to make the
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release.
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Therefore, we don't target bugs that we'd like to have fixed or that could
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be fixed in a particular release, we only target bugs that must be fixed
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and that will or might cause us to decide to slip the release if they're
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not fixed.  At any time, very few if any of the bugs targetted to a
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release should be still open.  By definition, these bugs should normally
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be Critical priority.
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Backports
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Sometimes we'll want to make a special point-release update (eg 1.15.1)
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off an already-released branch including a fix for a particular bug.  To
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represent this, create a new bug task (ie link in the status table on the
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bug page) by clicking the `poorly-named
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<https://bugs.launchpad.net/bugs/132733>`_ "Target to Release" link.
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Target it to the appropriate series (ie 1.15) and then to the milestone
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within that release.  
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This bug task then has a separate status and importance to indicate the
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separate work to get it into that release.
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The News File
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Most bugs that are fixed should be mentioned in a `NEWS
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<../en/release-notes/NEWS.html>`_ file entry,
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including the bug number.
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(Exceptions might be bugs that are not at all user visible.)
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Tags
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****
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Here are some bug tags we use.  In Malone tags are currently of limited use, so don't feel obliged to tag bugs unless you're finding it useful.
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authentication
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    authenticating to servers
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backport 
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    candidate for backporting to an update of the previous release
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dirstate 
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    WorkingTree4
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easy 
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    should be possible to finish in an hour or two
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hpss 
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    bugs about the High-Performance Smart Server, i.e. bzr+ssh://, etc.
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hpssvfs 
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    bugs for causes of VFS methods of the smart server
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launchpad 
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    bugs about interactions with launchpad (typically this means bzrlib.plugins.launchpad).
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locale 
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    problems using locales other than English
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memory 
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    problems where we use too much memory for some reason
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newformat 
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    fixing this would need a new disk format
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performance 
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    bugs about performance problems.
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test 
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    needs changes to the test framework
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transport 
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    virtual filesystem for http, sftp, etc
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trivial 
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    should be very easy to fix (10-20 minutes) and easily landed: typically just spelling errors and the like
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ui 
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    bugs relating to the bzr user interface, e.g. confusing error messages.
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win32 
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    bugs that mainly affects Windows. Also there is cygwin and win98 tags for marking specific bugs. 
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You can see the full list of tags in use at
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<https://bugs.edge.launchpad.net/bzr/+bugs>.  As of September 2008 the
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list is on the right. 
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.. vim: ft=rst